Installing or activating?
Start with the user manual and include your Windows version plus license email if you contact support.
Fast answers for installation, activation, billing, inventory, GST workflows, backup planning, and support handoff.
Start with the user manual and include your Windows version plus license email if you contact support.
Use the FAQ categories for invoicing, inventory, parties, printers, and backup behavior.
Review backup, LAN Hub, and Cloud Workspace guidance before running live counters.
For installation or activation issues, include your license email and Windows version when contacting support.
No. GST Billing Pro is primarily an offline-first Windows Desktop Application. It relies on local SQLite storage, meaning you can create invoices inside your shop even during internet outages. You only need the internet for license activation, software updates, or syncing backups to your Google Drive/OneDrive.
Upon your first login, the setup wizard will prompt you for your Business Name, Address, State Code, and GSTIN. You can also edit this later by navigating to Settings > Company Profile. Your State Code is crucial as it determines whether CGST/SGST or IGST is applied to your invoices.
Go to Settings > User Management. You can create multiple user roles including Admin, Manager, and Staff. Each role has specific offline permissions. For example, Staff can generate invoices but cannot delete them or view the Profit & Loss statement.
Click on Sales > New Invoice from the sidebar. Select your customer (or create a walk-in), add items from your inventory, apply any relevant discounts, and click Save. The system will automatically calculate the tax breakdown (CGST/SGST/IGST) based on the customer's state code.
Yes. When creating a new document, you can change the document type from "Tax Invoice" to "Quotation", "Proforma Invoice", or "Bill of Supply". Quotations do not impact your inventory stock until they are converted into a final Tax Invoice.
Absolutely. You can define whether an item's base price includes GST or excludes GST at the product level, or toggle it directly on the invoice generation screen. The software will reverse-calculate the tax if you choose inclusive pricing.
Navigate to Inventory > Items > Add New Item. Enter the Item Name, HSN/SAC Code, Tax Rate, Sale Price, Purchase Price, and Opening Stock. For bulk uploads, you can use the Import Items via CSV feature in the top right corner.
Yes, you can set a "Low Stock Warning Quantity" for each item. Once the available stock drops below this threshold, you will see an alert on your dashboard, and the item will be highlighted in the inventory list.
Go to Parties > Customers. When you click on a customer, you can view their Account Ledger, showing all past invoices and received payments. If you process a Sale on Credit, their outstanding balance will automatically update. You can record payments against specific invoices via the "Record Payment" button.
When the required online lookup workflow is configured and your computer is connected to the internet, GSTIN lookup can help verify party details before B2B invoice preparation.
First, enable the e-invoice workflow from Settings > Compliance and configure the required provider credentials. Eligible B2B invoices can then expose the compliance action in the document view so operators can prepare, submit, and track IRN or signed QR details when the provider-backed workflow is enabled.
Navigate to Reports > GST Returns. Select your date range (e.g., Monthly or Quarterly) and click Export. The software prepares filing-oriented exports so your CA or accountant can review the records with less manual reconstruction.
Yes. Go to Settings > Printing, select your thermal printer from the dropdown list of installed Windows printers, and change the `Default Print Mode` to `Thermal 80mm`. When you print an invoice, it will use a rapid text-based receipt format suitable for retail counters.
Under Settings > Invoice Customization, you can choose from 6 different premium templates, toggle the display of your logo, change the theme color, and add custom footer notes or bank account details.
By default, your data lives in a local SQLite database. You can generate a manual backup by going to Settings > Data Management > Export Backup. This creates a database backup file you can store safely.
You can configure GST Billing Pro to save its SQL backup dump periodically into a folder synced by Microsoft OneDrive, Google Drive, or Dropbox. This is suitable for backup snapshots, staged sync, and pull-based recovery workflows. It is not a safe method for simultaneous live billing from multiple PCs on the same counter. That requires an authoritative LAN server-client setup or true hosted cloud mode.